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Huge (digital agency)
Huge is an experience design and digital marketing agency that provides strategy, marketing, design, and technology services to Fortune 100 companies.The company was founded in DUMBO, Brooklyn, and was named one of Advertising Age's 10 A-List agencies in 2012,[3] Digiday's Most Innovative Agency in 2016.[4] Huge was founded by David Skokna, Sasha Kirovski, Gene Liebel, and Aaron Shapiro.
Skokna and Kirovski, friends and colleagues at Deutsch, first established the agency out of Skokna's apartment in 1999.[5] The agency’s first client was IKEA who hired Huge to redesign its websites.[6] Between 2005 and 2010, Huge also won and launched web design initiatives for JetBlue, CNN, Reuters, Four Seasons, Pepsi, and Target.[5] In 2007, the agency expanded into bigger premises in DUMBO and opened an office in Los Angeles.
In 2008 The Interpublic Group acquired a stake in Huge for close to $40 million.[7][8][9] In 2009, Huge was named the fastest-growing company across all marketing disciplines by Advertising Age.[5] In 2010, Pepsi announced it was working with Huge on the Pepsi Refresh project, using social media to fund public good projects.[10] Later that year, Aaron Shapiro was named CEO and IPG announced an investment of between $8 million and $10 million to accelerate global expansion for Huge with new offices in Brazil, China, Singapore, and Japan.
At this time Skokna and Kirovski departed Huge.[11] In 2011, Huge launched a UX School program offering 12 week UX apprenticeships[12] and opened offices in Rio de Janeiro and London.
In 2011, Huge also began working with HBO to design and launch HBO GO, leading to the adoption of streaming TV initiatives by most cable TV brands.
Huge would later work with Fox, FX Now, The Simpsons, and Hulu on direct to consumer TV initiatives.
Additional offices were opened in San Francisco (later relocated to Oakland), Portland and Washington, DC in 2012.
In 2013, Huge opened a production studio to support its expansion from product and web design into marketing as the agency took on integrated marketing work for Samsung[13][14] and was named social media AOR for Audi.[15] In 2013, Huge also launched the first redesign of New York City's municipal website in a decade.[16][17] In January 2014, Huge launched a new website and a redesigned logo.[18] The company announced in March 2018 statement that Shapiro would depart the company in May 2018 after 13 years overseeing the growth of the agency.
Michael Koziol, international president at Huge, will replace Shapiro as CEO.[19] In May 2019 it was announced Publicis Groupe veteran, Pete Stein would replace Michael Koziol as CEO.
Huge was first recognized as an Agency to Watch by Advertising Age in 2010 and 2011.
In 2011, Mashable also named Huge one of five leading digital marketing agencies.[20] In 2012, Huge was named one of Advertising Age's 10 A-List agencies[3] In 2014, Huge was awarded a Made in NY award by Mayor Bill DeBlasio for its work with the city on NYC Go and NYC.gov.
Aaron Shapiro accepted the award on behalf of the agency.[21] In October 2015, Huge was named 2015 iMedia Agency Award finalist for Agency of the Year.[22]
Digital Government Development Agency
The Digital Government Development Agency (Public Organization) (DGA) is a Thai governmental agency whose mission is to digitize the workings of the Thai government through goal and standards setting, establishing best practices, and training of government employees.[2] In the United Nations E-Government Survey 2018, Thailand was ranked 73 of 193 nations in the provision of digital services to citizens.[3] On 21 May 1997 the government established the Government Information Technology Services (GITS) under the National Science and Technology Development Agency (NSTDA).On 21 February 2011, the Electronic Government Agency (Public Organization) (EGA) replaced GITS.
The new agency, EGA, reported to the Ministry of Information and Communication Technology which later became the Ministry of Digital Economy and Society.
On 13 May 2018, the Electronic Government Agency (EGA) became the Digital Government Development Agency (DGA) reporting to the Office of the Prime Minister].[4] As of October 2019[update], the president and CEO of the DGA is Dr Sak Segkhoonthod.[5][6] DGA's budget for FY2019 was 1,662 million baht.[7] The Thai government has set the goal of all state agencies to become fully digitized by 2022.[8] In October 2019 the DGA was given the mission of drafting a digital road map (2020-2022) for the government by November 2019.
The road map will then be submitted to the cabinet to make it official policy.[5] The agency has been working off of interim plans approved by the cabinet for several years already.[9] The agency introduced the e-government portal www.egov.go.th several years ago to serve as a central information hub, helping people to obtain public services.
It also developed and introduced in early-2019 the CITIZENinfo application, offering information for those searching for state agencies at 8,000 locations nationwide as well as posting the forms required by citizens to conduct business with those state agencies.[5] In 2018 the DGA published a two-year digital road map.
The road map includes seven functions that ensure a full digital government transformation: government data exchange; one-stop service; government data centers; open government data; unified government communications; secure government intranet; and digital transformation programs.[10][11]
Media agency
Media agencies advise companies on how and where to advertise, and on how to present a positive picture of themselves to the public.[1] Primary services include advertising, public relations and other forms of media management.Media agencies were first launched with their main focus being the transaction of media space more efficiently than the mainstream advertising agencies[2], which had previously managed the process of media buying.
A Media agency ensures that a marketing message appeals to consumers, appears in the right place, at the right time and that the advertiser pays the best possible price.
There are cases, mainly within the large conglomerates, where both media and creative agencies are housed under one roof, however their P&L usually remains separate.
Media Buyers, or practitioners in media, are the people who liaise with publishers from various media titles.
They are equipped to advise and negotiate targeted media inventory dependent of the briefed key performance indicator.
Media agencies act as independent brokerages that transact in media space and take control of the marketing process once the creative agency has completed its remit of preparing and releasing the targeted creative message.
Media Agencies follow a structural hierarchy as seen in the creative agency environment.
The usual hierarchy is These titles may vary slightly from one company to another.
Digital Media Agencies (also known as Digital Agencies) offer a varied array of services including Display Media Planning and Buying, pay per click (PPC), search engine optimization (SEO), Marketing Technology Services, social media marketing, online reputation management and programmatic media.
Agencies have been the traditional power brokers in the media inventory.
A recent phenomenon is seeing agencies developing their trading models in the form of a trading desk that transacts in media inventory.[3]
United States Digital Service
The United States Digital Service is an elite technology unit[1][2] housed within the Executive Office of the President of the United States.It provides consultation services to federal agencies on information technology.
It seeks to improve and simplify digital service, and to improve federal websites.
It was launched on August 11, 2014.[3][4][5][6] The US Digital Service is the creator of: The United States Digital Service submits a report to Congress each year detailing its projects and accomplishments.[12] Its federal agency work spans across the Veterans Affairs, Department of Defense, Small Business Administration, General Services Administration, Department of Homeland Security, Department of Education, and Health and Human Services.
The United States Digital Service was the brainchild of Jennifer Pahlka, who took the job of US Deputy CTO in 2013 with the goal of creating an elite government technology unit at the White House that would be equivalent to the UK Government Digital Service.[13] The first head of the US Digital Service was Mikey Dickerson, a former Google engineer who was involved in the 2013-2014 rescue of HealthCare.gov website.[14] He was succeeded by Matt Cutts.
Canada Border Services Agency
The Canada Border Services Agency (CBSA; French: Agence des services frontaliers du Canada; ASFC) is a federal agency that is responsible for border protection and surveillance, immigration enforcement and customs services in Canada.The CBSA is accountable to Parliament through the Minister of Public Safety and Emergency Preparedness.
The CBSA was created on December 12, 2003, by an order-in-council amalgamating Canada Customs (from the now-defunct Canada Customs and Revenue Agency) with border and enforcement personnel from the Department of Citizenship and Immigration Canada (CIC) and the Canadian Food Inspection Agency (CFIA).
The Agency's creation was formalized by the Canada Border Services Agency Act,[4] which received Royal Assent on November 3, 2005.
Since the September 11 attacks against the United States, Canada's border operations have placed an enhanced emphasis on national security and public safety.
The Canada–United States Smart Border Declaration, created by John Manley and Tom Ridge, then first U.S.
Secretary of Homeland Security of the Department of Homeland Security, has provided objectives for co-operation between Canadian and American border operations.
The CBSA oversees approximately 1,200 service locations across Canada, and 39 in other countries.
It employs over 12,000 public servants, and offers around-the-clock service at 119 land border crossings and thirteen international airports.[5] It works closely with the Department of Immigration, Refugees and Citizenship to enforce Canada's immigration laws by facilitating the removal of inadmissible individuals from the country and assisting local police in the investigation of violations of the Immigration and Refugee Protection Act.
The Agency oversees operations at three major sea ports and three mail centres, and operates detention facilities known as immigration holding centres in Laval, Toronto, and Vancouver.[6] The CBSA operates an Inland Enforcement branch, which tracks down and removes foreign nationals who are in Canada illegally.
Inland Enforcement Officers are "plain-clothes" units, and are armed with the same sidearm pistol (PX4D Storm chambered in 9×19mm Parabellum) as port of entry Border Services Officers.
Prior to 2004, border security in Canada was handled by three legacy agencies: The CBSA was created in an attempt to address issues found in a review by the Auditor General, including an inability to share certain security information and shortcomings in inter-agency communication.[7] In addition to using generic identifiers imposed by the Federal Identity Program, the CBSA is one of several federal departments (primarily those involved with law enforcement, security, or having a regulatory function) that have been granted heraldic symbols by the Canadian Heraldic Authority.
The coat of arms was granted on June 15, 2010, and presented by Her Majesty Queen Elizabeth II on July 6, 2010.
The ceremony was the Queen's last function on her 2010 Canadian Royal Tour.
Also in attendance were Governor General Michaëlle Jean and Prime Minister Stephen Harper.[8] Use of the coat of arms is reserved for special occasions, and it is normally associated with the office of the CBSA President.
The heraldic badge was approved for use at the same time as the coat of arms.
It portrays a gold tressure, which symbolizes the agency's security focus.
The portcullis represents Her Majesty's agents responsible for border services.
The Latin motto of Protectio Servitium Integritas translates as "Protection, Service, Integrity".
The badge figures prominently in the television series Border Security: Canada's Front Line.
A flag was approved for use on December 20, 2012.
It is meant to resemble Canada's Blue Ensign, which was flown on government vessels (including those patrolling Canada's maritime borders) prior to 1965.[9] Canada Customs officers, and their successor officers of the CBSA during the latter's initial years, did not have firearms, instead relying on a local RCMP detachment to provide backup if armed force was required.[citation needed] Since the creation of the Agency in 2003, the CBSA has undergone significant changes to its overall structure, as services previously offered by different agencies are now housed under a single banner.
Not only has the structure of the organization changed, but the range of duties and the institutional priorities have changed.
Where the prior coupling of Canada Customs with the Canada Revenue Agency lent itself to a focus on tax collection, the new Agency was created to address heightened security concerns post-9/11, and to respond to criticisms, mostly from the United States, that Canada was not doing enough to ensure the security of North America.
Substantial changes began before the 2001 terrorist attacks in the United States.
In May 1998, the Government of Canada passed an Act to amend the Customs Act and the Criminal Code,[10] which changed agency policy to allow the officers to arrest and detain individuals at the border for non-customs related violations of Canadian law.
These new responsibilities led to the implementation of use of force policies.
Border Services Officers across Canada started to carry collapsible batons, OC spray (pepper spray) and handcuffs, although it was still several years before they would be equipped with firearms.
The 2006 Canadian federal budget introduced $101 million to equip Border Services Officers (BSOs) with side arms and to eliminate single-person border crossings to help officers perform their duties.
The decision to arm BSOs has been a subject of some controversy in Canada for several years since previous governments felt that unarmed officers made the country less intimidating to visitors, as opposed to the U.S.
Customs and Border Protection, whose officers have carried side arms for decades.
Supporters of arming BSOs said that this would help the CBSA shed its lax reputation and better enforce their authority in the post 9/11 era, for instance when dealing with American visitors who frequently carry firearms.
Arming BSOs had the support of other law enforcement agencies as well as the union that represents the affected officers.
In August 2006, Prime Minister Stephen Harper announced that arming BSOs would begin in early 2007 and would continue through 2016.
Arming at the other Ports of Entry across Canada was conducted systematically with those Ports considered the busiest and/or most dangerous to be completed first; some of the first officers to be armed were those working at the Windsor, Ontario port of entry which is the busiest highway port of entry in Canada.
Today, Border Services Officers at all Ports of Entry are issued duty firearms; however, they may not be routinely worn depending on the environment the officer is working in.
A Border Services Officer (BSO) is a federal law enforcement officer employed by the Canada Border Services Agency.
While Border Services Officer is the overarching term for the CBSA's front-line personnel, it is actually not a title derived from legislation.
Rather BSOs receive multiple legislative designations such as Customs Officers under the "Customs Act", Immigration Officers under the Immigration and Refugee Protection Act, and Screening Officers under the "Quarantine Act".
Border Services Officers are, when enforcing customs- or immigration-related legislation, Peace Officers under the Criminal Code of Canada; however, they can only make arrests for offences under the Code if they are appointed "designated officers" by the Minister of Public Safety under Section 163.4 of the "Customs Act" and are at customs office performing the normal duties of an officer.[11] Border Services Officers are equipped with handcuffs, oleoresin capsicum (OC) spray, batons, and are currently armed with Beretta PX4 Storm pistols.
The arming initiative began in 2007 and officially concluded in 2016.
Border Services Officers are trained at the CBSA College, located in Rigaud, Quebec.
The training begins with a 4-week online program called Pre-OITP, and an 18-week program called CBSA Officer Induction Training Program (OITP) which covers a range of topics from criminal law and immigration and customs legislation to control and defensive tactics.
In 2010, CBSA officer Daniel Greenhalgh at BC's Peace Arch border crossing was convicted of sexually assaulting women in three separate incidents after ordering at least four unauthorized strip searches.[12] On October 16, 2012, a CBSA officer was shot on duty at the Peace Arch Douglas Border Crossing.
Andrew Crews, an American, shot CBSA officer Lori Bowcock in the neck before killing himself.
Bowcock survived.
This is the first time since CBSA's inception that an officer was shot on duty.[13] In March 2015, Alain Philippon, a man from Ste-Anne-des-Plaines, Quebec, was referred to secondary inspection after returning from a trip to the Dominican Republic.
During the inspection, CBSA officers asked Philippon to disclose the password to his Blackberry phone.
He refused and was charged with hindering an officer's job under section 153.1 (b) of the Customs Act, which carries a maximum sentence of twelve months' imprisonment and a $25,000 fine.[14] Following his arrest, Philippon said that he would fight the charge, as he considers his phone to be "personal".
His case got national and international attention, and several organizations argued that the Charter right to privacy could extend to electronic devices at the border, especially in light of recent Supreme Court case law.[15] In August 2016, Philippon entered a guilty plea and was ordered to pay a $500 fine.
The plea meant that no Charter challenge was going to be raised, and the question of whether or not a refusal to provide a password to a customs officer is considered hindering remains unanswered.[16] Later in August, following Philippon's guilty plea, the British Columbia Civil Liberties Association published a CBSA Operational Bulletin which indicated that the CBSA maintains it has the legal authority to compel passwords, but at the same time acknowledges that the law is unclear.
The bulletin also states that officers may only use a password to gain access to data stored within the device itself, and not data stored on-line.[17] In January 2016, a former Sunday school teacher and software instructor was falsely accused of being a drug smuggler.
Jill Knapp was detained at Vancouver International Airport.
A CBSA officer searched her phone and demanded her password.
Afterwards, she was strip searched and held in detention for 14 hours.
She requested to speak with a lawyer and was told staff placed a call on her behalf, but she never heard from anyone.
She hadn't eaten for 14 hours, but was only offered half a glass of water and no food.
She says CBSA staff denied her requests to use the bathroom.
Jill is currently advocating for greater oversight of the Canada Border Services Agency.[18] In January 2018, Gurbir Singh an Indian national who was studying in Canada was arrested by CBSA and subsequently charged with Possession of Child Pornography.
On June 18 of 2019, the Ontario Court of Justice decided to exclude the evidence against Singh.
Justice Elaine Deluzio condemned the “serious, longstanding and systemic” practice of Canadian border officials illegally using their broad Customs Act powers to warrantlessly search digital devices for the sole purpose of conducting Criminal Code child pornography investigations.[19] In April 2019, business lawyer Nick Wright was referred to secondary inspection after returning from a trip to Guatemala and Colombia where he studied Spanish and worked remotely.
He took no issue when a border services officer searched his bags, but drew the line when the officer demanded his passwords to also search his phone and laptop.[20] Wright refused, telling the officer both devices contained confidential information protected by solicitor-client privilege.
He said the officer then confiscated his phone and laptop, and told him the items would be sent to a government lab which would try to crack his passwords and search his files.
Wright is now considering legal action.
Since 2000, at least 13 people have died while in the custody of the CBSA and its predecessor, with the two most recent deaths occurring in the span of a week in two separate incidents in March 2016.[21] Following the latest incidents, several organizations reacted and called for an immigration detention reform.[22] The CBSA remains one of the few enforcement agencies in Canada without an independent and external oversight body.[23] Beginning in 2012, the CBSA participated in a documentary called Border Security: Canada's Front Line, produced by Canadian National Geographic Channel.
It is similar in format to the Australian version in following CBSA officers from various ports and Inland Enforcement Teams.[24] The show has attracted criticism from the British Columbia Civil Liberties Association and the Canadian Bar Association due to its approach to privacy rights and its one-sided narrative.[25] In 2013, while filming for the show, the CBSA conducted a raid on a construction site in Vancouver.
They arrested a Mexican national, Oscar Mata Duran, and brought him to an immigration detention centre where he was presented with a filming consent form.
Canada's Privacy Commissioner, following a complaint from the man, investigated.
The Commissioner found that the CBSA breached Canada's Privacy Act by filming their interaction with Duran before he was advised of the purposes of filming and found that the coercive nature of being detained in a holding facility would have prevented Duran from providing informed consent for his appearance.[26] The Commissioner lauded Duran as a real hero for lodging the privacy complaint even though he would not personally benefit from it.
Duran was deported following the raid.[27] In light of Duran's complaint the Privacy Commissioner recommended that the CBSA end its participation in the show, the CBSA announced that the show would not return for a fourth season.[28] The CBSA plays a key role in immigration to Canada, as it has assumed the port-of-entry and enforcement mandates formerly held by the Department of Citizenship and Immigration Canada.
CBSA officers work on the front lines, screening persons entering the country and removing those who are unlawfully in Canada.
As of the end of 2003, there were up to 200,000 illegal immigrants in Canada (most residing in Ontario).
Most are refugee claimants whose refugee applications were rejected by the Immigration and Refugee Board of Canada.[29] There are very few illegal immigrants who enter the country without first being examined by the CBSA.
The reason for this is that Canada is physically very difficult to get to, with the exception of crossing the Canada/U.S.
border.
As the U.S.
is itself a prime destination for illegal immigrants, not many illegal immigrants then attempt to cross the border into Canada in the wild.
There has been a recent increase in the number of illegal entrants from St.
Pierre & Miquelon who travel in makeshift boats.
High unemployment in the French colony has spurred this increase, which has been acknowledged by the Government of France.
The CBSA and Royal Canadian Navy are considering increased marine patrols to intercept the illegal migrants.
While residents could lawfully travel to France, the expensive airfare has made the relatively short 5.5-nautical-mile (10 km; 6 mi) boat ride to the Canadian province of Newfoundland more attractive for destitute economic migrants.
[30] All persons and goods entering Canada are subject to examination by CBSA officers.
An examination can be as simple as a few questions, but can also include an examination of the subject's vehicle and/or luggage, electronic devices, more intensive questioning, or strip-searches.
The intensity of an examination depends on the reasonable suspicion that the officer has to escalate the intensiveness of a search.
CBSA Officers must adhere to strict search protocols, guidelines and procedures during the examination process.
Examinations are performed to ensure compliance with Customs and Immigration legislation.
CBSA officers are given their authority by the Customs Act[31] and the Immigration and Refugee Protection Act.
In addition, BSOs are also able to enforce other Acts of Parliament as they are designated as Peace Officers under the Criminal Code.
The agency will also seize items it labels obscene, as it did in February 2009 when it detained and banned two films by the adult film director Michael Lucas.[32] The CBSA's Policy On The Classification Of Obscene Material states that the "ingestion of someone else's urine...
with a sexual purpose" makes a film obscene.[33] In the year 2000, after a ten-year-long controversy over items the agency labelled obscene, the case reached the British Columbia Supreme Court.
One judge in the case concluded not only that Customs officials had wrongly delayed, confiscated, destroyed, damaged, prohibited or misclassified materials imported by the appellant on numerous occasions, but that these errors were caused "by the systemic targeting of Little Sisters' importations in the Vancouver Customs.[34] Secondary examination can at times[when?] be a lengthy[quantify] process and may[clarification needed] cause delays to travellers selected for examination.
The CBSA's use of detector dogs began with three canine units at the Windsor port of entry in 1978.
The program has since expanded to include 69 detector dog teams located at ports across Canada.
Detector dogs work in mail, air, land and marine modes.
Each dog is trained to detect specific commodities, and are generally trained to fit into one of four (Soon to be three) profiles: Detector dogs provide Border Services Officers (BSOs) with one of the most effective tools in the detection of contraband.
Although other tools are available to BSOs, detector dogs are highly efficient in their ability to accurately locate the source of a scent, and thus can save time in labour-intensive examinations of vehicles, luggage and cargo.
This speeds up the process for BSOs as well as for the travelling public.
The CBSA uses passive detector dogs, unlike some other law enforcement agencies, which use active dogs.
When a passive dog detects a scent that it has been trained to recognize, it sits beside the source of the smell.
While active dogs, which bark, scratch, dig or bite at the source of the scent, were used initially by the CBSA, passive dogs allow the officer to circulate among passengers more peacefully, and are considered by the Agency to be more effective in the course of their work.
The Passive Dog training was implemented in 1993, and is now the Agency's preference.
Detector Dog teams (consisting of a dog and a single handler) undergo a 10-week training course at the CBSA Learning Centre.
The handlers are Border Services Officers, and are trained on how to care for, maintain, and train their dogs.
They are also trained to understand the Cone of Scent.
Odour particles always disperse in the shape of a cone: more concentrated at the source, and less concentrated farther away.
After the initial training, the handler must keep up a training regimen to ensure their dog remains in top form.
Only about 1 in 10 dogs who begin the training eventually become detector dogs.
While there is no specific description for a detector dog, the CBSA looks for certain characteristics that make a better potential detector dog,[35] including: Detector dogs begin training between the ages of 11 and 16 months and work for an average of 8 to 10 years.
Several different breeds are used, but the CBSA primarily uses Labrador Retrievers for firearm, drug and currency detection, and the Beagle for plant, food and animal detection.
Dogs live with their handler full-time.
While the dog is at work, it is transported in air-conditioned vehicles th
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